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Pre-sales Questions

1. Will inxelnet.complace ads on my site?
2. Can I upgrade at any time and how does it work?
3. How long has inxelnet.com been in business?
4. Can I see some of the websites you host?
5. What forms of payment do you accept?
6. Are your servers Unix-, or Windows-based?
7. Do you allow adult content?
8. Is sales tax included with my monthly or yearly plan?
9. Do you offer a web-based control panel for my site?
10. How often will I be billed?
11. Can I host my friends websites?
12. How long will it take to setup my account?
13. Are there any hidden costs, or setup fees?
14. Can I purchase additional bandwidth or disk space?
15. Do you offer telnet or shell access?


DNS Questions

1. How long does it take to get my domain working?
2. How do I change my dns?
3. Can I view my site even though my domain's name servers haven't propagated yet?
4. What do I set my domains name server's to?

CPanel Questions

1. Do you have a manual for our control panel?
2. Where do I go to login to my control panel?

FTP

Where can I download a free FTP?
It's not letting me upload my files what's wrong?
Why doesn't my ftp password change when I change my cPanel password?

PATHS

1. What is the path to my users files?
2. What is the local path to perl?
3. What is the path to curl?
4. What is the path to sendmail?
5. What is the path to ImageMagick? (mogrify executable)
6. What is the path to convert for ImageMagick?

E-mail

1. How do I create email accounts?
2. Why won't my email address work?
3. I did the above correctly why will it still not work?
4. What do I put for both incoming and outgoing mail server?
5. Where do I go to check my emails using my browser?
6. How can I setup webmail to go directly to horde, neomail or squirrel mail?
7. How do I setup FormMail?

CGI/ASP/PHP/MySQL/JSP

1. None of my cgi scripts are working on the server. How do I get them to work?
2. I'm having problems with JSP?
3. How do I create databases and manage them?

Software Versions

1. What version of php are you using?
2. What version of perl are you using?
3. What version of MySQL are you using?
4. What version of JSP are you using?
5. What version of cPanel are you using?

Billing

1. How can I update my billing info?
2. I need my payment invoices how do I get them?
3. How do I upgrade my account to a better plan?
4. I forgot my login to http://inxelnet.com/client/clientarea.php. How do I get it?
5. How do I make a payment?
6. How do I stop billing?

SSL

1. What is the difference between shared ssl and private ssl?
2. How do I purchase a private ssl from you and what type is it?
3. Can you tell me a little about Comodo SSL's?
4. Do you have a seal I can place on my site?
5. I'm going to purchase my own ssl what do I need to know?
6. How do I transfer a ssl?

Subdomains

1. READ THIS BEFORE SETTING UP A SUBDOMAIN?
2. What is a subdomain?
3. How do I setup a subdomain?

Addon Domains

1. What is an addon domain?
2. READ THIS BEFORE SETTING UP AN ADDON DOMAIN!
3. How do I create an addon domain?
4. Help I added an addon domain why did it say subdomain added?!!?




 
 
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